Are you connected yet?

Mobile Banking is the ultimate on-demand service. Now you can access your account information and complete many transactions anytime, anywhere.

Choose from the following options:

a)      Download our Mobile Banking app to your smartphone and/or tablet for the best experience

b)      Access Online Banking from any Mobile Web Browser with Internet access

c)      Or use Text Banking from any mobile device with text messaging capabilities (enrollment required)

Message and data rates may apply.

Mobile Banking Features

Mobile Deposit

With our Mobile Banking app, you can deposit checks directly into your account using the camera on your smartphone or tablet. Just follow these steps:

1. select the account for the deposit
2. enter the dollar amount
3. endorse the check
4. take a picture of the front and back of the check
5. review the deposit and click approve!
    

Your deposit will be securely delivered to us for processing. Funds will be available usually within one business day, just like any other deposit.

Our Mobile App and Internet access are required for Mobile Deposit.

Mobile Bill Pay

Pay your bills from anywhere right from your mobile device. Just select a payee from your existing list, enter the amount and payment date, and confirm. That’s it! You can also view and modify pending payments. Mobile bill pay is available to all our online bill pay subscribers.

Our standard online bill pay fees apply. This service is not available with our text banking option.

Mobile Popmoney®

Popmoney® personal payment service is the fast and easy way to send money to family, friends or anyone you know. All you need is their email address or mobile phone number. Sending birthday money or splitting the dinner bill has never been easier – right from your mobile device.

Our standard Popmoney fees apply. This service is not available with our text banking option.

Alerts

Any mobile device with text capabilities can receive alerts about your account activity. Use alerts to know when your account balance reaches a certain level, or as soon as a paycheck is deposited. Mobile Alerts can also help prevent fraud by monitoring your account activity. It delivers the information you need, when you need it, right to your mobile device.

Available for all mobile devices that can send and receive text messages. Message and data rates may apply.

Text Banking

Using any mobile device with text capabilities you can send a text command to 99588, and receive the requested information within seconds. Message and data rates may apply from your mobile carrier. The most popular text commands include:

• Text BAL to view all Text Banking available account balances
• Text HIST + “account nickname” to receive transaction history for another account
• Text ATM + Street or Zip to find nearby branches and ATM locations
• Text  BRANCH + Street or Zip to find nearby branches
• Text STOP to discontinue Text Banking alerts
• Text HELP for assistance
• Text CMD for a list of all Text Banking Commands

Frequently Asked Questions

How secure is Mobile Banking?

Mobile banking is very secure. In fact, it offers the same level of protection as our Online Banking service.

• Multiple layers of authentication to prevent unauthorized access
• Account information is encrypted to safeguard your information
• We use industry best practices to continually monitor and protect your information
• No identifiable information - we don’t return any personal information in a text message, such as your full account number, email address, or personal address.
• We never ask for or include your user id or password in any message we send.
   

Is Mobile Banking free?

There is no charge for using our Mobile Banking service. Standard fees apply for bill payments and Popmoney person-to-person payments made through Mobile Banking. Also be aware that message and data rates may apply from your mobile carrier.

Do I need to be enrolled for Online Banking to use Mobile Banking?

Yes. You must be enrolled for Online Banking before using any of the Mobile Banking options.

Do I need a new User ID and Password for Mobile Banking?

No, use the same User ID and Password you use to log on to Online Banking.

Do I need Internet access to use Mobile Banking?

Internet access is required to use the Mobile app and Mobile Browser banking.
Text capability is required for Text Banking.
 

What type of mobile devices work with the Mobile Banking App?

The Mobile Banking app works on smartphones or tablets running either the Apple iOS or Google’s Android operating system.
Your mobile device must be web-enabled.
Your mobile device should have the “browse secure/SSL sites” enabled, CSS turned on, and JavaScript enabled.
Contact your mobile provider for support with any of these steps.

What type of mobile devices work with Text Banking?

Any mobile device that is capable of sending and receiving texts.

Can I use multiple mobile devices to access Mobile Banking?

Yes. You can use any number of compatible mobile devices for our Mobile Banking service.

What types of accounts can I access with Mobile Banking?

You can access to the same accounts that are viewable through online banking including checking, savings, CD’s and loans.

Is there a wait period to use Mobile Banking?

There is no waiting period.

• Mobile Banking App – Once you’ve downloaded and installed the app, just log on using the same credentials you use for Online Banking.
• Mobile Web Banking – From your mobile browser, log on to Online Banking at www.fnbelkhart.com using the same credentials you currently use.
• Text Banking – Log on to Online Banking to sign-up for Text Banking, and follow the on-screen prompts to begin using our Text Banking service right away.
   

What if I lose my mobile device?

You can deactivate your device in Online Banking. Log on to Online Banking to access your Mobile Banking preferences. Locate the phone number and select the option “Stop using this device for Mobile Banking”.

No personal or financial information is saved or stored on your mobile device. It’s also good idea to lock access your mobile device to prevent unauthorized access.

How do I set-up Alerts for my accounts?

It’s easy. Just log on to Online Banking to set your Alert preferences.

Can I add new payees from Mobile Bill Pay?

No. To add a new payee to your list, just log on to Online Banking Bill Pay.

How should I endorse a Mobile Deposit check?

Be sure that the back of the check is endorsed, as usual, plus include the words “For Mobile Deposit” to identify the item as a Mobile Deposit.

When are the funds available from a Mobile Deposit?

Mobile Deposit funds are generally available on the next business day, just like any deposit.

What should I do with my paper check?

Securely store your check for 14 business days, then destroy the original paper check.

What types of checks can I deposit?

You can deposit any check drawn on a U.S. financial institution. The following items cannot be deposited using Mobile Deposit:

• International checks
• U.S. savings bonds
• Postal money orders
   

What dollar limits apply to Mobile Deposit?

You may make any number of Mobile Deposits with a limit per check and a daily limit of $1000. Each Mobile Deposit includes one deposited check only.

App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc. Popmoney is a registered trademark of Fiserv Inc., or its affiliates. All other trademarks are property of their respective owners.